Beyond Housing Survey

Help us improve our STAIRS information page

Do not fill in this field:

We're reviewing our STAIRS (Social Tenants Access to Information Requirements scheme) webpage and would like your feedback.

Before completing this survey, please take a few minutes to visit and read our STAIRS webpage:
https://beyondhousing.co.uk/about-us/social-tenant-access-to-information-requirements-scheme/

This survey is for current Beyond Housing customers only, as the STAIRS scheme is only available to customers with a Beyond Housing tenancy.

We want to make sure customers can easily find and understand the information they need. Your feedback will help us improve the information available on our website.

How easy was the information on the STAIRS webpage to understand?

Very difficult Fairly difficult Neither easy nor difficult Fairly easy Very easy

If you found the information difficult to understand, please tell us why.

How easy was it to understand how to provide feedback or suggest additional information for the STAIRS webpage?

Very difficult Fairly difficult Neither easy nor difficult Fairly easy Very easy

If you found this difficult, what could we do to make it clearer?

Do you feel there is any information missing from the webpage that would be useful to customers?

No, I think it contains everything I would expect.

Yes, some information is missing.

What information would you like to see added?

Do you have any other comments or suggestions about the STAIRS webpage?

If you would like to be entered into our prize draw for a chance to win £30 of High Street Vouchers, please provide your name and email address below.

The deadline for submissions is Monday 2 November 2026, and the prize draw will take place during the week commencing Monday 9 November. One entry is permitted per household.

Name

Email